A balance of four key attributes are at the heart of great hotels – ones with guests that reward them by spending significantly more than average and returning frequently.
Asia’s hotels gear up for the business travel boom
Asian business travelers are looking for speed, connectivity, clean comfortable rooms, and increasingly, multi-lingual hotel staff. In contrast, room size and fine dining options are not big driving factors.
Hottest F&B trends in restaurant and hotel dining for 2017: Part 3
Here is the third and final installment of our F&B predictions for next year – more spices, anyone? – along with some ‘buzzwords’ that you’re sure to be hearing more of in restaurant kitchens in the coming months.
Hottest F&B trends in restaurant and hotel dining for 2017: Part 2
Artisan butchers strike back, farewell kale, the growth of fast-casual, bowls, oddball ice creams – more on what to expect on the food scene next year.
Hottest F&B trends in restaurant and hotel dining for 2017: Part 1
Why falling food prices are killing restaurants, restaurants without seats; seats without restaurants, vegetable domination, and more – what to expect on the food scene next year.
Next-generation property management systems: Is now the right time to upgrade?
When it comes to ROI on a new PMS investment, there are a number of questions that hoteliers should ask themselves.
Is your website accessible to the blind and vision impaired?
Addressing the complexities of website accessibility regulations before becoming a target for ADA litigation is prudent.
In-room entertainment: what hoteliers and guests want
A new white paper reveals critical research about what hoteliers and guests deem important in a hotel’s in-room entertainment offerings, specifically relating to the guestroom TV experience. (Note: hoteliers and guests value IRE services differently. )
The hospitality talent search: outsourcing your most important investment
Just as you would pull out all stops to take care of a VIP who is checking in at your property, likewise, consider your next executive to be a VIP and approach finding him or her in the same way.
Keep up with the new ways millennial travellers are paying
Hotels need to ensure that they are offering their younger guests not only the payment options that they want, but also providing them with the information on what selecting each option means.
