From California to the Caribbean the lure of the spa cannot be underestimated in generating media attention. With that comes. Both business and leisure travelers yearn for that massage when they arrive or during their course of their stay, and its in your best interest as a hotelier to curate your spa menu so it as compelling as possible.
Disruptive trends in the hotel industry to expect in 2017
The hospitality industry changes at an extremely rapid pace, withÊnew trends, products and services constantly keep emerging. While many of them add value to the hotel industry, severalÊtrends can be quite disruptive, especially to the more traditional players in the hospitality industry.
The secret recipe for your hotel
To get your non-financial managers to play ball with their numbers in your hotel you need a system that they can follow, a sort of road map they can use to stay on track every month. Teach them this and you will have an engaged team that buys into playing their financial part.
Are tourism universities flushing money away with their research?
Think about the amazing people with excellent ideas and powerful intellect spending hundreds and hundreds of man hours carefully analysing and studying the world of tourism and travel. What is it worth to the industry? What wouldÊthe annual figure be in millions of pounds?
Millennials redefine luxury and spur changes in marketing
The sea change taking place in luxury hotel marketing is being driven by Millennials as they redefine what the parameters of luxury means to them. First-class accommodations and amenities are just the beginning of this new-style luxury that Millennials crave.ÊHotels are compelled to create and offer extras including life-fulfilling experiences, adventure, and even educational enrichment.
Hoteliers must start reaping the harvest of family travel
The luxury travel market is changing. Destination is not the only criteria any longer. Many travellers choose their holiday location for the themes offered: golf, wine, spa, gastronomy, and family. Indeed, today, the family travel market is no longer a niche.
Is this the end of the CV?
With the growth of mobile learning and its ability to log and track an employeeÕs performance over time, mobile CVs could replace the traditional CV. The iPhone camera pretty much spelt the end for camera rolls, print newspaper sales have dramatically declined in the face of mobile news consumption, and mobile learning is beginning to disrupt traditional classroom based learning. The list goes on.
Hospitality financial leadership Ð using EFTEÕs
If you can’t measure it, you can’t improve it.
The digitally transformed consumer, friend or foe?
With the increase of technology, automated CRM systems and a competitively growing hotel marketplace, find out what impact the digitally transformed consumer has on your hotel business and what the future holds
Managing a culturally diverse workforce
To implement diversity, it is crucial that organisations commit themselves by taking strategic approaches and embed concepts in all aspects of organisational functions. I will point out some factors you should bear in mind when carrying out HRM processes, which is most relevant to the management of cultural diversity within the workforce.
