A celebrated physicist once famously remarked that prediction can be very difficult, especially when it’s about the future. That certainly applies to forecasting demand for hotel guest rooms. With the advent of next-generation revenue management capabilities, however, predicting the future has become a lot easier, more accurate and more profitable.
From Parramatta to Paris: The making of a top chef
When Katey Shaw won the Potentialist of the Year at last yearÕs Gault&Millau Awards, she described it as a Òonce in a lifetime opportunityÓ.ÊHer ultimate dream is to eventually run a patisserie by day/restaurant by night venue, with a team of inspired pastry chefs who create sweets for the dessert lovers of the world.
How a corporate sales manager can save your hotel $100KÊ
I had a wonderful discussion with a hotel sales manager last week about a new hotel reservation platform that does not include any stops at an on-line travel agent, OTA. The sales manager explained to me that her mid-sized hotel did a couple of million dollars in corporate IT sales and that represented just over 12,000 room nights.
A roadmap for upgrading your hotel property management system
Property management solutions (PMS) account for the largest portion of the budget for hotel technology investments, according to The 2016 Smart Decision Guide to Hotel Property Management Systems. ItÕs no surprise, then, that PMS solution providers are continuously enhancing their platform capabilities.
2017 travel trends and industry opportunities
The pace of innovation across every industry and every company is astounding today, from natural language processing and data sciences to artificial intelligence and virtual reality. How exactly these mega trends are going to affect our industry, and hoteliers specifically, remains to be seen, but we do know that tomorrow will look very different from today.
Hospitality financial leadership recipe Ð owners, not victims please
Being a financial leader means you own the result. There is no room for being a victim or victim thinking when it comes to leading the financial piece. The challenges demand the type of ownership that takes each situation and finds the opportunity in it.
Harnessing the power of cloud and mobile hotel PMS
What triggered the mass movement towards cloud hotel PMS? Hoteliers have new goals to achieve today and the solutions don’t hide in a server room. Cloud hotel PMS software has become the natural choice for a growing number of hotel managers and owners today.
Gerard Inzerillo: Guests in the internet age can see everything
The EMBA class of Ecole htelire de Lausanne (EHL) had the opportunity to meet with Gerard Inzerillo, CEO of Forbes Travel Guide and a lifestyle visionary, during a roundtable discussion on January 30. Gregarious, charismatic and with an infectious passion for the industry, Mr Inzerillo regaled the class describing his great experience in the industry spanning 50 years.
Hotel property management systems Ð a work in progress
is the PMS that served us well in the past, and which is adequate today, the system that we will need in the future?Ê That is an interesting question.
Guilty by hospitality association
There are plenty of local and industry associations available for hospitality professionals to join. It may be your local chamber of commerce, your local or national tourism association or a career association. There is generallyÊa great networking opportunity and what they offer you in terms of face to face contact with neighbours, colleagues and often competitors will always allow you to connect on a personal levelÉ but is their web presence letting them down?
