Your property management system forms the administrative heart of your hotel, which means choosing the right one is essential.
Surprise your guests with a little bit of culture and tradition
In a service oriented hotel or restaurant operation, guests usually come first. We try to make the impossible, possible…
Who’s the Host?
Through a survey of over 1,000 industry professionals, eHotelier provide an insight into the industry’s views on the changing role of the general manager and host.
Three new threats on the hotel security radar for 2018
It’s time to talk about the new Sky Touch Security Radar. In the last 12 months, we have noticed significant changes in the threat profile.
Reimagining the online booking channel
For many years, hotels and OTAs have had an ongoing feud, acting more like rivals than the business partners that they should be. What’s happening now?
Castle Leslie Estate Ð How a heritage hotel has grown tenfold in 25 years
The last 25 years have seen the Castle Leslie Estate start from scratch with a handful of staff and a leaking roof, to an iconic ten million euro hotel with a team of over 140 dedicated workers.
Unleashing impactful insights from daily generated video data
ItÕs yet another day, another extensive shift. There are the guests, the sole meaning of your professional existence, and the importance of the power of positive service and first impressions.
Hospitality staffing post-Brexit: The sums do not add up!
Put simply, evenÊgiven low levels of migration there will not be a big enough working age population to fill all of the jobs that will be available. The sums do not add up!
Measuring and managing labor productivity
In hospitality, the measurement and management of productivity is hit and miss and miss again. What is an effective measure?
How to lose revenue in ten ways
As the old saying goes: ÒThereÕs a fine line between love and hate.Ó The same could be said for your revenue strategy and its ability to positively impact your hotelÕs profits. Play your cards strategically and insightfully, and your hotel reaps rich and profitable rewards.
