sbe CEO Sam Nazarian talks about the company’s ambitious global expansion plans and what makes sbe unique amongst a saturation of competitors in the same space.
The many ways that technology is affecting travel
From bookings to rooms and beyond, there are so many ways technology has affected travel, and the pace will only accelerate its influence it in the future.
Inclusive leadership in hotels unleashes untapped talent and potential
Inclusive leaders strive to convert disengaged employees into engaged ones, thereby achieving a high-impact transformation to meet the needs of today’s connected customers.
How to choose the best bidding system for your hotel
The bidding mechanism reverses the pricing model: the hotel displays a price and buyers make an offer, based on their budget and their expectations.
How to achieve success with next-generation hotel revenue management
Different revenue management approaches, technologies and resources can yield dramatically different results. Here are seven recommendations to keep in mind when it comes time to upgrade your revenue management capabilities.
Dispenser theory
We look at the pros and cons of using in-room dispensers for bath amenities.
Two degrees of separation: know the skills of your hotel staff
Attracting skilled people to hospitality for non-service positions is not easy, so use the resources you have that are close to you and discover what hidden talents, experience, and education you might have right under your nose.
OTA cheat sheet
Here’s a look at what started the rapid growth of Online Travel Agencies, what issues hoteliers face with them today, and what the OTA future holds.
Hotels respond to water shortage crisis in Cape Town
With severe water restrictions in place, Cape Town hotels have had to step up their game. But sustainability in tourism is no option – itÕs a reality for all.
A hotel marketer’s guide to CRM
The marketing department plays the lead role in CRM, acting as the primary user and key operator of CRM software and managing guest communications and data, so here are 13 CRM top tips and best practices for Marketing Managers.
