Looking to finance your hospitality development projects? You might be overlooking some critical elements required to entice potential investors.
Predictive Personalization and how it’s revolutionizing hospitality
All hoteliers should be getting excited about Predictive Personalization because it’s set to make our lives so much easier.
Is housekeeping opt-out right for your hotel?
There could be a lurking problem with these housekeeping opt-out programs that must be considered before implementation at your hotel.
5 tactics for your travel email marketing to take flight
With high competition to get your travel marketing noticed online, nailing your email marketing strategy is a great alternative to paid channels and way to stay on top of customers’ mind. Here are 5 tactics to up your travel email marketing.
How to beat the OTAs at their own game
Do you feel like you are up against a global army of OTA specialists? Here are some solutions to you help take charge of your distribution channels.
Languages make hospitality hospitable
Speaking someone else’s language is a key part of being hospitable.
Hospitality Financial Leadership – Who Inspired You?
Why a good mentor is a crucial part of the journey to financial leadership.
Design strategy for the next phase of boutique hotels (Part 2)
By knowing your hotel’s essence, you will be able to refer back to it during all subsequent conversations about marketing positioning, upgrades to the physical product, new amenity or service introductions and any promotional plans.
Design strategy for the next phase of boutique hotels (Part 1)
In the soon-to-be overstuffed boutique market segment, how do hotels adapt so that guests don’t lose interest in any of these ostensibly great properties in favour of the ‘next big thing’?
Why personality is more important than we think
You may be underestimating the ability of personality to predict performance at work.










