The impact of the sharing economy is not related so much to the volume of the offers on the platform but rather on the pricing and price-to-value proposition as perceived by guests
Recruitment is broken and only Marketing can fix it
Recruitment and Marketing are rarely discussed in the same breath, but with the workplace changing, now they really need to be.
5 miconceptions regarding hotels bidding systems
Hesitant about letting guests bid for the price of their room? We dispel some of the myths that hold hoteliers back from tapping into this potential revenue stream.
QT Sydney: a hotel that seeks to entertain and engage
This interview with Rhys Jones of QT Hotels & Resorts offers an important lesson on what it takes to make the global trend toward experiential design hit the mark the guests.
Hotel technology moving from silos to clouds
Hoteliers are acutely aware of the need for technology connectivity, integration and openness, even if they havenÕt yet made the transition to a next-generation platform built natively for the cloud.
The four pillars of Crime Prevention through Environmental Design (CPTED)
Applying CPTED strategies to hotels can significantly contribute to a safer environment by influencing the behaviour of employees, guests and visitors.
5 hotel chain tech trends heading the way of independents
While the upfront cost of investing in cutting-edge systems may seem to be an obstacle for independents, tech trends tend to find a way of trickling down eventually. Here are 5 that will soon be attainable.
9 ways to ensure full occupancy at your hotel
To boost hotel occupancy, you have to get closer to your guestsÕ requirements, understand where they are most likely to find you and then design a strategy that will put you ahead of competition.
8 ways online learning benefits organizations and individuals
Don’t have time for training? Here are 8 ways online learning will assist you to deliver the necessary training to improve product and service delivery, reduce costs and increase customer satisfaction.
Segmentation after the booking
WithÊ62% of online adultsÊwill to pay more for a brand that provides a personalized service or experience, itÕs vital that hotels are listening to consumers and providing the tailored interaction they now demand.
