The tips and ideas presented in these books will help run your hospitality business and overcome some of the most common challenges in the industry.
What teenage years and revenue management have in common
Just like teenagers require role models, Revenue Managers also require a mentor/coach.
Staff are key stakeholders in your hotel business
The industry is not going to solve its staffing problems overnight, but it should now look much more radically at ways of fostering greater employee engagement.
Overbooking strategies: basic, better, best
Any hotel that doesn’t have established overbooking strategies in place is leaving money on the table due to missed occupancy at the property’s highest price point where profits can be maximised.
How to get the most out of the new Google Hotel Search interface
Google’s new hotel search grid, Google Maps listings, and its hotel display cards are crucial to help drive positive brand recognition and drive conversions.
Combat hotel turnover with employee engagement
As hoteliers look for innovative ways to keep their existing hospitality staff and be competitive in recruiting new employees, they should begin with taking the pulse of their frontline teams to assess, and improve, their internal communication strategy.
How to inspire your employees
While there is no magic formula to inspire your workers to perform better and be happier at work, there are some way ways you can test and adjust according to your employees’ personal and professional aspirations.
5 must-have technologies you should be using for your hotel
You cannot sit back with existing solutions and watch your business suffer – you need to catch hold of diverse, sophisticated technologies to offer an extraordinary experience to your customers as well as employees.
The recruitment dilemma: talent from within or from outside
Finding and keeping the right people are two key dilemmas at the forefront of every organization committed to success, growth, and a dynamic and supportive work environment.
Hotels: the new social hubs of urban spaces
Many hotels are adopting a fresh approach to the ways in which they merge seamlessly with their neighbourhoods by making themselves hosts to local events and experiences.
