The relationships you have with your suppliers is about far more than simply getting the best value for your money.
Why financial acumen is so important to your hospitality career
It’s common sense – with more knowledge and skills, your career prospects and advancement possibilities are enhanced. But unfortunately, in hospitality this is not quite as well understood.
Room pricing strategies: how to sell more rooms at the right rate
Pricing your rooms at the right price at the right time will help you sell more rooms and boost your occupancy, which ultimately leads to increased profitability.
The benefits of big data: how the explosion of guest information is changing the hotel industry
We can collect so much information about our guests, but how is this being used to offer personalised experiences and build brand equity without compromising privacy? With John Oberon, President of Cybage.
Is PR still relevant in a digital world?
You need to re-examine your PR agency (and/or in-house team) and its objectives following these recommendations.
Diving deep into digital transformation with Accor CDO, Maud Bailly
For Maud Bailly, CDO at Accor, digital transformation is not about merely relying on a loyalty program anymore, it is about culture and connected ecosystems.
Using immersive media to strengthen a hotel brand
Virtual-reality (VR)-ready hotel tours are a perfect and fun way to show off top-notch amenities, as well as highlighting the cultural opportunities, nearby attractions and hospitality perks a hotel has to offer.
The future is all about Total Revenue Management
Total Revenue Management is a much-discussed concept in hospitality, but in reality it has produced a great deal of confusion. Put simply, it is the revenue management of all revenue sources in a hotel, encompasses every single hotel income stream.
4 ways ecommerce is impacting the hospitality industry
As time goes on and more technologies arrive, we can expect to see even more innovations arrive on the hospitality scene.
What hoteliers need to learn from ridesharing apps
How can hoteliers use some of the learning in success stories such as Uber and Grab and apply them to our hospitality ecosystem to make us better? The answer lies in ease of use for the consumer, from booking to checkout.
