Not only are digital natives faster and more data driven, but because of their use of tech they will drive a much needed tech (r)evolution in hospitality.
4 reasons your hotel needs accelerated mobile pages
Accelerated Mobile Pages (or AMP for short) is a global project designed to make web pages load faster when opened on a mobile device. AMP essentially work by presenting a lightweight version of your pages developed in addition to your existing website.
OTA’s and how hotels can best use them
Here is a list of very compelling value-adds from some OTA’s that hotels could and should be taking advantage of.
Top 5 hotel marketing strategies for 2019
Let’s get right into it and see what trends continue to rule the roost when it comes to hospitality marketing.
When a half a second of action is better than half a day of talk
I think all hotel managers have moments where we think we have hit the wall and feel that we have not accomplished anything to improve our team’s mindset.
Opportunity is essential in realising career potential
The Future Leaders Programme for the alumni of the Sala Bai Hotel School has been designed to provide an opportunity for participants to develop their professional knowledge and leadership skills in support of their career ambitions. @touchsalabai
You could argue 2018 was a confusing year
It’s that time of year – what predictions did we get right for 2018, and what are the next ‘big things’ heading our way this year?
The top 5 hotel guest complaints and how staff can respond
While you can’t prepare for every possible complaint, it is possible for a prepared hotelier to train their staff on how to respond to the most common complaints.
The top 10 interview questions for a GM about the hotel’s finances and the best answers
A GM’s job interview is a challenge for the incumbent because they need to be ready for just about anything.
Prepare to be hacked
If you haven’t gone through a data breach, you will – and that means you need to prepare yourself, your team, your executive leadership and your board.
