Look at yourself through your guest eyes and ask yourself: Would I date myself? Can I find myself? Is this the best I can possibly be?
Hotel business growth: Top 5 industry trends to adopt right now
It is mandatory to adopt the latest hotel industry trends to maintain your hotel’s competitiveness and attract a higher footfall.
How to use video marketing to promote your hotel business
Here are a set of approaches your hotel can take towards riding the “video marketing” wave.
Ways to keep your hotel guests safe
Your guests’ safety is paramount to your business. Here are ways to help you correctly safeguard your hotel.
When does the guest experience start?
For most, the thrill of travel starts the minute that the decision is made to take a trip.
Mapping a hotel brand worth experiencing
Visualizing your brand’s tangible touchpoints ensures consumers leave not just understanding who you are but having actually felt it.
We must stop saying people are our most important assets (and actually believe it to be true)
If we believe that our staff or our most important asset, why do we always only account for them as a cost?
In search of hotel excellence – Hotel Lugano Dante
Oftentimes, sweeping changes aren’t necessary to bring a hotel up to speed but a commitment to refining service delivery through the mastery of all the little things that make a stay complete.
The dawn of the Virtual Assistant
Will Virtual Assistants become our intimate companions this year?
Defining your hotel’s competitive set
To determine which hotels compete with you and to what degree, you need to carefully consider these six key factors.
