We talk to Del Ross, Chief Revenue Officer of Hotel Effectiveness, about why managing labor is central to generating profit and the 3 hidden drivers of labor costs.
Content Marketing Essentials for Hotels with Alonso Franco @ Arrivedo
“The challenge for hotels is how to elevate the guest experience without losing the human touch.” Matthew Stephens talks to Alonso Franco, CEO and Co-founder of Arrivedo about personalisation and content marketing essentials for the hotel industry in the age of AI technology.
HITEC2019 Insights: Talking Technology with Jason Dando @ Teleste
eHotelier talks to Jason Dando, Director of Teleste about technology trends and how to leverage your TV infrastructure to make your hotel fully connected. Taped at HITEC 2019, Minneapolis.
Why don’t luxury hotel brands truly differentiate? Have they run out of USPs?
There are numerous hospitality brands these days competing in the luxury realm and there is no real definition for, and the distinction between, what is luxury vs. for example, upscale.
What’s your plan for the next travel recession?
You need to be ready, here is how to avoid making time-sensitive bad decisions at the next down-turn.
How to gain referral traffic to your hotel website?
Many hotels struggle to get traffic to their websites but you can always count on one strategy – referral traffic.
Top tips to build hotel brand loyalty
Check out our top four tips for building brand loyalty, and you’ll be reaping the benefits in no time.
5 things you need to know in hotel digital marketing
From SEO to design, find out the top five things you need to know now in hotel digital marketing.
5 clever ways to increase hotel revenue with guest experience
Like in any other business, in the hotel industry too, guest satisfaction is a core factor that determines the success of your hotel business.
Pitch-perfect personalization
Personalization of direct mail and email is key in the hotel industry
