Insights

A successful overbooking strategy

Simply put, a hotel that does’t apply overbooking is losing a big chunk of profitable revenue, as normally the high BAR rates are sold last. On days when there is incremental demand, the opportunity to sell 100 per cent of the rooms is there. In a market with lot of incremental demand, hotels need to pay extra attention in order not to lose out on revenues.

Overbooking
Insights

What makes the better hotel investment? Luxury or lifestyle?

If youÕre looking to buy a hotel, what makes more sense as an investment? A high-end luxury hotel or a lifestyle, boutique establishment? We would all like to be rich enough to buy a trophy hotel in central London, Paris or Singapore. Imagine the kudos in being able to invite your friends round for dinner. But in reality, what presents the better value in terms of returns?

Woman in cab
Insights

Talk about agreements, not expectations

Expectations. I hear this word from almost all GMs, controllers and hotel executives. ItÕs the wrong word and itÕs not an effective way to manage.ÊIn our lives, few things make us less productive and more distant than other peopleÕs expectations of us. Expectations are everywhere in our work and personal lives and people detest them. Who are you to have an expectation of me?

Agreement
Insights

The DIY hotelier: Hotels in the digital age

The emergence of smart technologies and their interaction with the hotel and B&B market has resulted in future growth prospects becoming less apparent. With the rise of apps such as Airbnb and Hostelworld becoming players in the market, this is compromising the traditional hotel spaceÕs ability to compete competitively in the market.

Digital hotelier
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