Whether facing a pandemic, hurricane or terrorist threat, the components and principals of a Crisis Plan are very similar regardless of the source of the crisis.
6 tactics we can learn from hotels in Sweden that remain open during COVID-19
What’s setting hotels in Sweden apart from those in others markets? Being mindful of the bigger picture, they’ve shaped their strategic plan with specific goals in mind. Despite the current drop in international travel and demand, see how some Swedish hotels have fine-tuned their marketing tactics to help them weather the storm.
Each pandemic comes with its share of innovations
Let’s take this opportunity to reflect and take the time available to us to document, educate ourselves and to review our operations in a world where best practices will rhyme with the new reality of “6-foot tourism” regarding social distancing.
Staying open during Coronavirus? 8 tips from the Legendale Hotel Beijing
You need to consider both staff and guest psychological and also physical safety. Here are crucial pointers to follow.
Revenge travelling after COVID-19: What will it look like?
After having been confined during lockdowns and deprived of going, people will want to travel and treat themselves. However, hoteliers must keep in mind that needs and expectations will have changed. Here are some ways to get ready for your first revenger-Ωtraveller guests.
A thing or two the hotel industry can learn from Amazon
Hotels now need to look at alternative ways to boost their incomes. Remember there are many ways to make money, so don’t pigeonhole yourself into using just one.
Why small hotels must jump on the sustainability bandwagon
Hotels that work to incorporate sustainable principles in their operations are not only saving costs, but also positioning themselves as market leaders.
Artificial Intelligence: Improve customer experience in your hospitality business
Find out how AI can improve the hotel service and dramatically enhance the guest experience in a short time during this technological revolution that our industry is just beginning to enter.
What will the post pandemic hotel world look like?
The other side of this pandemic is going to see some profound changes in the traveling world and the hotel business. Here are seven predictions on what changes we’re most likely to see.
COVID-19 and the F&B industry: delivery services to the rescue
Beyond transitioning from dine-in to dine-out, in what seems to be a rather Darwinian “adapt or die” scenario, F&B outlets are being forced to rethink their approach. Here are some examples that demonstrate how the current public health crisis has triggering change and stimulated creativity among those involved in food delivery.
