Everyone knows “cash is king” when it comes to operating a business, but in a disrupted market, this statement has taken on extra significance.
New revenue streams and smart solutions for hoteliers
Successful hoteliers are taking things far beyond wearing masks and marking social distancing signs in the lobbies.
Happy Holidays from eHotelier
After the wild ride of 2020, there’s lots to look forward to in 2021! The industry is changing – stay on top by taking advantage of these new initiatives.
How hotels can measure their success in 2021
Revenue managers appear to be changing their view hotels’ KPIs, does that suggest a drastically different approach to revenue management in 2021?
Building new capability in hospitality teams
As hospitality is a service-based industry at its core, it’s our people, our employees who help shape the guest experience and keep those guests coming back. They form the biggest asset to the industry and that’s why it’s crucial to continue investing and growing your people.
Innovative revenue management opportunities through the challenges of COVID-19
Revenue Managers – and all sorts of Sales, Marketing, Events and Operations managers – have had to be more creative in the way they price their products. In hotels, the management team had to adapt, exploring new, innovative revenue streams.
Hotel marketing funnel: An essential guide for hotel website owners
Here is a detailed step-by-step tutorial on how to adjust your hotel’s marketing funnel to the post-COVID period. Keep in mind that the purpose of the funnel is not only to acquire new customers but encourage them to become your loyal brand advocates.
5 ways to manage your hotel’s business
Hotel management, in many ways, is an art form; it requires the right mix and balance of technology and industry trends. You cannot randomly pick up a technology and pray with closed eyes for it to work. Managing a hotel requires meticulously planning and investment in breakthrough technologies to deliver above customers’ expectations.
What do Peter Pan and your hotel career have in common?
There’s an unexpected magical spell that lands on you when you fall in love with the hotel business, but learning about hotel finances can be the tricky rung when climbing the hospitality career ladder.
Looking inward with in-room wellness amenities
Social isolation in 2020 has caused us to become more introspective. We will expect hotels to appease this behavior with new in-room amenities so that we can still have a great guest experience but without strictly relying upon access to onsite (and potentially high contact) facilities to achieve this. Here are some ideas.
