Insights

The brave new world of booking direct

The recent pandemic-driven rise in direct bookings has been an unexpected boon for hoteliers who now need to do everything they can to hold on to this advantage and not let OTAs regain that share of the market.

direct bookings
Insights

Consider your digital infrastructure this budget season  

While the past 18 months have delivered unprecedented levels of disruption and a prolonged downturn in occupancy, hotels need to start plotting a path towards recovery as demand returns. However, no one can accurately predict when a widespread recovery will occur and from what markets. This means there is more pressure to make informed, data-driven decisions to support a hotel’s financial outlook than ever before.

Hotel budgeting
Insights

How to cope in a crisis

Here’s how a four-stage crisis management model can help hotels protect their residents, reputations, and revenue.

crisis management
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