Implementing these four essential contactless considerations can help you ensure your hotel remains relevant in the coming years.
Always welcome: How to engage with your hotel guests online and offline
It’s never been more important to engage with your guests in any way possible. Online and offline, you need to shape your marketing strategies to connect, communicate, and create relationships that last.
What is Slow Tourism? The next big hospitality trend
Slow tourism is forecasted to continue to grow in popularity, becoming an alternative to more traditional holidays and is estimated to grow at a 10% compound annual growth rate. Now what is Slow travel, where did it come from and how could hoteliers adapt?
The tale of two hotels in COVID times
Yes, times are tough, and cash flow is a problem at many properties, but success requires a balance of short and long term priorities.
Third-party management: What hotel owners should consider
While popular in the Western world, third-party management of hotels has only recently started gaining ground in maturing markets. Here are eight issues hotel owners should consider when considering which operations model is right for them.
Reopening? How to make your project successful
Renovating and revitalizing the image of your hotel must be a creative process that will increase profits in the long run.
Building a diverse service culture through the J-1 visa program
The J-1 Program is a valuable way to provide training, education and cultural experience for international hospitality students seeking to enhance their knowledge and skills. In exchange, hotels can supplement their workforce with eager and educated staff.
Is the restaurant franchise model dead or just napping?
Just as hospitality brands have diversified in the past two decades to carve out a myriad of new niches in the lifestyle or boutique segments, so too have more selective and more nimble restaurant franchises come to the forefront.
What is SOP – Standard Operating Procedure?
A standard operating procedure manual provides an employee with all of the information needed and steps required to properly perform a job or task. It is a must to ensure all hotel and service industry employees are properly trained.
The brave new world of booking direct
The recent pandemic-driven rise in direct bookings has been an unexpected boon for hoteliers who now need to do everything they can to hold on to this advantage and not let OTAs regain that share of the market.
