One of the company’s key revenue drivers, MeliáRewards members represented 30 per cent of all hotel occupancy and spent 13 per cent more than non-members on average in 2014.
Expedia.com launches US Spanish language site
Customers can now book flights, hotels, cars and activities in Spanish at Expedia.com/Espanol.
Marriott expects to hit 240 hotels across Middle East & Africa by 2020
To highlight its 50% growth target in the MEA region, Marriott also announced the signing of the Ras Al Khaimah Marriott Resort, its first Marriott-branded property in the UAE.
LUX* launches Wellness Concierge service
The LUX* Me Wellness Concierge Service is a free service offering all guests a twenty-minute consultation, identifying lifestyle needs and suggesting a personalised programme of wellness activities.
Kickstarter funding sought for UFO Hotel
The UFO Hotel will have an alien-themed lobby, spa, nightclub and other attractions, such as Sci-Fi fanatics and guests getting married in alien costumes on their favourite planet.
Omni offers ‘courtesy hold’ functionality for reservations made from mobile devices
The new feature allows guests to hold a reservation at the quoted rate for up to 24 hours without booking.
Hotels.com introduces global awards program for top-rated hotels
Hotels.com identified more than 6,400 boutique properties in 117 countries that achieved an average guest review rating of 4.5 or higher and analysed its database of more than 15 million Genuine Guest Reviews, which are verified upon the completion of each guest’s stay.
New SilverNeedle rewards program aims to ‘democratise’ access and loyalty
SilverNeedle Select, the new loyalty programme from SilverNeedle offers the core features of the standard loyalty programme, however it is the customer centric rewards driven by technology and operational integration that set it apart.
The most expensive hotels in the world
The most expensive hotel in the world is located in Utah (and Burj Al Arab ranks 13th) according to a recent survey from Luxury-Hotels.com.
Hotel WiFi test ranks hotel chains
Two characteristics of hotel Wi-Fi were considered: the quality of the WiFi and whether in-room Wi-Fi is free. Who do you think ranks best (and worst)?
