By distributing its new Sustainable Seafood pocket guides and posters, Starwood aims to make a positive impact on local communities and the environment while enhancing the guest experience.
Success in direct bookings necessary for independent hotel survival
These markets consider direct web to be their most important channel, but are more reliant on intermediaries for their online bookings than are chains, according to report.
Wyndham issues statement on FTC settlement
The company settled with the Federal Trade Commission following from the FTC’s investigation of data breaches that occurred at some Wyndham Hotels and Resorts-brand hotel properties from 2008 to 2010.
Guests willing to share data in exchange for personalized hotel service: study
A Sabre study shows that technology and data hold the key to elusive guest loyalty and hoteliers who use it to elevate the customer experience will ultimately generate loyalty that drives revenue.
Marco Polo launches new ‘Elite’ digital membership programme
The digital membership programme allows members to redeem benefits by using e-certificates via their mobile phone or tablets, with platforms for both iOS and Android users.
Marriott Rewards launches new kids program
Marriott Rewards “MAX!” is a children’s program of structured activities to engage young guests traveling with their families.
DoubleTree by Hilton introduces enhanced amenities options with ‘Little Extras Upgrade’
Upgrade’ Hotels can now offer a new premium room type, increasing owner profitability and the guest experience,
Swissôtel highlights design philosophy success in latest Sustainability Report
By substituting oil with district heating, Swissotel Zurich was able reduce CO2 emissions by 87.9 per cent.
Scandic adds to breakfast buffet to cater for those with gluten and lactose allergies
The existing buffet will include a new section aimed at vegans and people with allergies, but will be open to everyone.
IHG launches a range of bespoke services for business clients
IHG Assist addresses the increasing concern for traveller safety and security, and IHG Meeting Point helps to offer the right meeting space at the right hotel, with an high level of service and sector-specific expertise.
