Terry Donovan is a director in the New York office of AETHOS Consulting Group. He can be contacted at tdonovan@aethoscg.com. AETHOS Consulting Group is a global advisory firm serving the hospitality industry. The firm enhances value for its partner organizations via access, know-how and fresh thinking. Core competencies include executive search, compensation consulting, business strategy, psychometric assessments and logistics. The firm is designed as a single partnership operating from ten locations in North America, Europe and Asia Pacific. www.aethoscg.com