ReviewPro’s chatbot now works with thirteen different messaging services, the latest being Instagram.
Oaky and ReviewPro integrate to enable upsell via guest messaging
Upselling engine Oaky and ReviewPro have launched an integration that allows hoteliers to generate more revenue opportunities, streamline operations and personalize the guest experience via outbound messaging.
Curator Hotel & Resort Collection and ReviewPro Partnership
Curator Hotel & Resort Collection partners with Reviewpro to offer guest feedback management solution to member hotels.
ATIC and ReviewPro leverage guest feedback to support Australian tourism
The ATIC Quality Tourism Framework awards now includes guest feedback as a benchmark of excellence.
Safir Hotels partners with ReviewPro
Safir Hotels & Resorts has now provides efficient, contactless guest communications by launching Guest Experience Automation.
Radisson selects ReviewPro’s Guest Experience Automation
Radisson collaborates with ReviewPro to develop a unique AI-driven chatbot messaging solution for the hospitality industry.
5 reasons why hotels don’t implement chatbots
For accommodation providers that don’t want to spend huge amounts of money and time answering repetitive questions, chatbots are indispensable. However, many hotels remain hesitant to take the step.
7 ways to maintain guest satisfaction during COVID-19
While “clean” is the terminology of choice, the underlying message is “virus-free.” Recent survey found that improved health and cleaning is the chief factor impacting the decision to stay at a hotel.
What does having a clear communication strategy mean today?
What hotels should be doing to take control of the situation in order to become a trusted property for guests to travel to.
Why hotel chatbots are the next big thing in customer service
In the past, you may have found chatbots to be a frustrating experience that required intervention by a live employee. However, technology has vastly improved in recent years. Today’s chatbots are smarter, more reliable and more self-sufficient.
