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PolyU's School of Hotel and Tourism Management
36 posts
PolyU's School of Hotel and Tourism Management
For over 40 years, PolyU's School of Hotel and Tourism Management has refined a distinctive vision of hospitality and tourism education and become a world-leading hotel and tourism school. Rated No. 1 in the world in the "Hospitality and Tourism Management" category according to ShanghaiRanking's Global Ranking of Academic Subjects 2020, placed No. 1 globally in the "Commerce, Management, Tourism and Services" category in the University Ranking by Academic Performance in 2019/2020 and ranked No. 1 in the world in the "Hospitality, Leisure, Sport & Tourism" subject area by the CWUR Rankings by Subject 2017, the SHTM is a symbol of excellence in the field, exemplifying its motto of Leading Hospitality and Tourism. The School is driven by the need to serve its industry and academic communities through the advancement of education and dissemination of knowledge. With a strong international team of over 70 faculty members with diverse cultural backgrounds, the SHTM offers programmes at levels ranging from undergraduate degrees to doctoral degrees. Through Hotel ICON, the School's groundbreaking teaching and research hotel and a vital aspect of its paradigm-shifting approach to hospitality and tourism education, the SHTM is advancing teaching, learning and research, inspiring a new generation of passionate, pioneering professionals to take their positions as leaders in the hospitality and tourism industry. The School is driven by the need to serve its industry and academic communities through the advancement of education and dissemination of knowledge. With more than 70 academic staff drawing from 21 countries and regions, the SHTM offers programmes at levels ranging from undergraduate degrees to doctoral degrees. Through Hotel ICON, the School's groundbreaking teaching and research hotel and a vital aspect of its paradigm-shifting approach to hospitality and tourism education, the SHTM is advancing teaching, learning and research, inspiring a new generation of passionate, pioneering professionals to take their positions as leaders in the hospitality and tourism industry.
Insights
27th February 2025

Virtual voyaging: tourism and the metaverse

PolyU’s School of Hotel and Tourism Management

New research offers a vision of how the metaverse could reshape the tourism experience, highlighting both exciting opportunities for the sector and significant challenges ahead.

virtual voyages
Insights
12th February 2025

Beyond the charts: how K-Pop drives tourism

PolyU’s School of Hotel and Tourism Management

Music can play a critical role in creating meaningful relationships and social bonds among music fans regardless of socio-cultural, religious, and political differences.

K-Pop
Insights
11th February 2025

The power of networking to drive innovation

PolyU’s School of Hotel and Tourism Management

Here is a fresh perspective on design-driven approaches to innovation in the hospitality sector which shows the power of social networks to drive innovation in boutique hotels.

DDI
Insights
16th December 2024

How smartphones shape travel decisions on the go

PolyU’s School of Hotel and Tourism Management

Tourists are increasingly interacting with their Internet-enabled devices while making travel decisions – such as where to visit and what to buy – in real time. New research recommends that tourism businesses pay greater attention to contextual and location-based marketing in the age of abundant data and on-the-go decision-making.

on the go travel decisions
Insights
8th November 2024

Post-pandemic dining: a risky business?

PolyU’s School of Hotel and Tourism Management

Future public health crises like the COVID-19 pandemic cannot be ruled out, and restaurateurs will benefit from knowing how the public’s dining habits are likely to change in response.

post=pandemic dining
Insights
1st November 2024

Counting the cost of contactless

PolyU’s School of Hotel and Tourism Management

We now know much more about the factors driving hotel customers’ willingness to pay for contactless services. New research will guide hotel practitioners to invest more smartly and rationally in contactless solutions.

Contactless demand
Insights
19th August 2024

Robotics, hotels and storytelling

PolyU’s School of Hotel and Tourism Management

New research sheds light on how such service robots influence customers’ brand experience – a critical determinant of hotels’ growth and profitability in today’s highly competitive market.

robotics
Insights
2nd August 2024

Encouraging employees to invest in the environment

PolyU’s School of Hotel and Tourism Management

A new study finds that optimising leadership might be more effective than compensation programmes in motivating employees to engage in green practices.

employees invest in the environment
Insights
17th June 2024

Hospitality in the time of COVID-19

PolyU’s School of Hotel and Tourism Management

Hospitality employees’ stress levels during the COVID-19 pandemic and their later career trajectories may depend on both their experiences in the workplace and personal traits. New research explores how workplace experiences during the pandemic affected these employees’ subsequent career choices.

hospitality and Covid-19
Insights
3rd June 2024

Knowledge is power in the restaurant sector

PolyU’s School of Hotel and Tourism Management

Publicly disclosing information can have mixed outcomes for catering enterprises, new research shows.

information asymmetry

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