Lizz Chambers, Author at Insights

Making a difference to your hotel culture

ÒItÕs easy to make a buck. ItÕs a lot tougher to make a difference.Ó ThatÕs a quote by Tom Brokaw and itÕs one of my favorite quotes. I trained myself to keep it in mind when I start my day, and then in late afternoon or evening I reflect on it by asking the question, ÒToday, did I make a difference?Ó

Hotel service

Losing great people is not an option!

Once associates are a part of your team, you are, whether you like it or not, financially and emotionally invested in their future. So, you should do your utmost to ensure that this investment doesnÕt slip away.

quality people
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