There are cultural forces at work that may soon compel you to offer more flexibility in how you motivate room reservations with food.
The world of payments is rapidly evolving, and the advent of 3DS – standing for ‘Three Domain Secure’ – may help your business by lowering processing fees, reducing fraud and saving your team time.
Even with all the technology and automation, hotels thrive due to their human capital. The best in the biz are companies that cultivate their ‘bench strength’ so that every team members feels like part of a family and are ready to step into a new role with gusto.
Demand for a mobile-first hotel experience is sharply on the rise as it’s just too convenient for many guests who are so accustomed to using their phones for everything else. Here’s a closer look at mobile app solutions and how brands can future proof their properties for the decade ahead.
What can hotels do to take back market share from the rapidly growing short-term rentals sector? If you apply these principles to both single-room leisure transients and multi-room leisure groups, you will undoubtedly win over more guests who otherwise would go elsewhere.
There’s a lot to consider adding to your tech stack even after everything that you’ve already done to pivot in the face of the coronavirus. You’ll need a thorough assessment with the overarching goal of having the technology do wonders in the background so that your team isn’t bogged down by the minutia and can focus on the flawless service delivery for those visitors already onsite.
Hotels need business travelers to fill midweek inventory and they need those big room blocks from groups that come with BEOs or venue space rentals. But in the post-pandemic landscape, there are some stark differences from 2019.
Hospitality is increasingly moving towards a barbell distribution, with luxury and economy segmentation, and not much in the middle.
Here are ten initiatives for your consideration to see your restaurant outlets through until prices and labor stabilize in the whiplash from the pandemic supply chain disruptions.