Just as hospitality brands have diversified in the past two decades to carve out a myriad of new niches in the lifestyle or boutique segments, so too have more selective and more nimble restaurant franchises come to the forefront.
Now is the time where any green endeavor can be used to generate further appeal for a hotel – before this green embrace becomes commonplace and your efforts are no longer buzzworthy as they shift from value-add to expectation.
Success during turbulent times hinges upon decisive attention at the senior level combined with a thorough comprehension of the roles and responsibilities for the onsite operator, the corporate office team and the owner.
Cruise lines may be perceived as the safer option for older travelers because they are taking quite draconian measures to transform their ships into water-bound bubbles. Here are five big takeaways from the success of cruise lines that you can apply to your property.
To understand why content is a leading determinant for hotel selections in this post-pandemic environment, we look at how dramatically customer behavior and hotel operations have changed since March 2020, and then shed some light on the forces that will drive revenues from international arrivals in the next few business cycles.
The future of hospitality will increasingly favor those properties who embrace integrations and automation by deploying platforms that can touch upon the entire customer journey to both increase personalization and save time.
What’s equally important for restoring and maintaining guest confidence is not just the actual measures taken to ensure proper sanitization, but also that the guests see those measures in action.