Regenerative tourism and stewardship are now mainstream. They are both buzz terms and hugely profitable ventures for those hotels and resorts that put in the blood
The Soul of Amalfi with Borgo Santandrea and the Lucid Madness Needed to Build Here
After speaking with Borgo Santandrea co-owner and General Manager Maurizio Orlacchio, we recalled an important quote from none other than Aristotle
Multimodal Wellness as a Revenue Growth Strategy with Examples of Success
The line between health and hospitality has blurred over the past two decades, and by 2025 the overlap is presenting some exciting and highly lucrative opportunities for hotels.
Using tech to identify hotel guest loyalty beyond repeat stays
With artificial intelligence dominating the hotel articling and LinkedInsphere for the past eight months of 2025, the focus in hospitality has inevitably
Starting the deployment of AI for single tasks of hotel management
AI is both very real and very hyped. Every vendor is lauding its omnipotence, but on the ground the tools and various ChatGPT agents that have emerged
Executive Housekeepers in the Spotlight at Halekulani
While spending a week at the five-star, 453-key Halekulani in Honolulu, Hawaii, we found time to interview several senior staffers. This is one of those interviews
Sleep Tourism and Overcoming the First Night Effect
Sleep tourism is a very real trend. Working closely with hotel owners and executives to help ideate and set up sleep programs at hotels, one of
A Quintessential Urban Historic Hotel with Fairmont Hotel Vancouver
How do you maintain a superior, four-star level of service with 557 guestrooms? That was the question one half of this writing duo (Larry) posed to Adam Laker
The Mille Club: Potato Chip Pricing Lessons
For those who have not followed our writing, the Mille Club refers to properties with rates over one thousand dollars, pounds or euros, with the ‘mille’
Airport Hotel revival done right at Sonesta LAX
What do you think of when the words ‘airport hotel’ come to mind? Perhaps it’s an endless parade of uniformed airline crews or a spartan lobby









