Wellness is about the personal journey of discovering and being one’s best self – generating wellbeing. It’s a story about people and continuous reinvention, and there’s perhaps no better example of these principles than the Carillon.
Lotte New York Palace case study of how a robo-massage expands wellness revenues
In the wild world of welltech that we’re now entering, robo technologies are not here to supplant traditional spa teams or services, but to help hotels maximize the use of their spaces and find new customers.
The Estate Hotels and Residences heralds a new era for longevity tourism
The megatrend of longevity tourism may only be accessible for ultraluxury at the moment, but like all adoption curves, it will inevitably slink its way down the star ratings, offering huge revenue opportunities for forward-thinking hotel brands.
Running a great hotel event with the Hotel Villa Pamphili Roma
What makes for a great conference? With the MICE travel boom that has occurred since the pandemic subsided, it’s important for all hoteliers to sharpen their groups toolkit heading into 2025 in order to get the most out of this current experiential events boom.
Total hotel profitability as the key objective for 2025
The new book “Total Hotel Mogel: Essays on Hotel Profitability” focuses on giving you the tools and insights you need to help your hotel organization continue to prosper no matter what 2025 brings.
Defining the new Miami with EAST Miami
Case study: What we see throughout is how the EAST Miami facilities the new commerce of Brickell around it by playing host to so many ‘alternative thinkers’. This dynamic interaction between multiple parties can only be achieved by thinking in terms of mixed use.
Personalization versus customization with Aleksandra Kotle, GM of Crockfords Las Vegas
With so much buzz around personalization these days, what is often missed is the precision of service delivery necessary to execute this attention to detail at scale, for which there’s no truer form of expressing this precision than through customization of the guest journey in a seamless blend of meticulously curated experiences.
The Mille Club: introducing the Total Revenue Manager
Revenue management for Mille Club properties is diametrically opposite to that of their lower-priced brethren. Luxury consumers are agnostic to minor price differences, while competitive sets are difficult, if not impossible, to define as they lack close geographic parameters.
Exquisitely experiential meetings and events at the Fairmont Rio de Janeiro Copacabana
Meetings and events are in the midst of a renaissance heading into 2025, with numerous contributing factors as to why. Top of the list for the corporate and group segments is the need to bring people together in a world that has embraced hybrid or fully remote working arrangements.
Progressive luxury as the next evolution of hotel lifestyle products
It’s truly a new frontier with luxury representing the hospitality vertical at the forefront of immense change, with hotels developing new products and services to serve an ageless, 21st-century guest mindset.