What does it take to be recognized as the best hotel in the world? With the latest estimates putting it at around 187,000 properties worldwide, winning this distinction is
The Centennial at The Mayflower Hotel means every hotelier is a historian
The hallmarks of hospitality are great service, comfortable lodgings, delectable cuisine, fancy spas and a sense of place. But look a little deeper and you’ll
Preserving a Palazzo and Pioneering Its Future with Six Senses Rome GM Francesca Tozzi
At the luxury and ultraluxury levels, what we see throughout the world is not just lavish amenities and impeccable service, but a dedication by the brands
The debut of appellation as an immersive culinary hotel brand
For hotel brands near the top of the chain-scale, the requirement for creating meaningful experiences that embrace ‘sense of place’ becomes essential.
Hotels are where people resolve the discrepancy between longevity and wellness
By offering a dynamic, supportive environment for people to persevere through the brief discomfort, hotels can therefore expose guests to new longevity-based experiences, helping expand the boundaries of their individual comfort zones and potentially inducing a transformative lifestyle change for the better.
Case study in soft brand success with Faro Blanco Resort Autograph Collection
Whether through thoughtful design, immersive group experiences, or integrated real estate planning, the right approach to soft branding can unlock new revenue opportunities while delivering exceptional guest experiences.
Types of AI as the glue for the hotel wellness guest and staff end user journey
AI represents a myriad of tools that can be deployed iteratively to attain operational improvements to all stages of the guest journey, from better merchandising of experiences at the booking or prearrival phases through to onsite facility management and post-stay loyalty.
A shining example of regenerative tourism with the Babylonstoren
Here is an in-depth look at the inner workings of a luxury hotel property that represents the pinnacle of regenerative tourism – Babylonstoren, a rural resort located near Paarl, South Africa within the Cape Winelands vinicultural region.
How machine learning can help hotels via segmentation recommendations
Hotels now have the tools to develop real-time data flows and structured data warehouses to conduct proper AI-driven analyses. But while this is lucrative and alluring in theory, the reality is far grittier.
Nurturing life’s most important moments at the Raffles Singapore
Here are numerous takeaways about the emotional impact a great hotel can have, the importance of stewardship and how luxury hotels are adapting to new shifts in demand across different segments.