While we want to see our hospitality colleagues back to work as quickly as possible, owners will be overhead-challenged for the foreseeable future and need to rethink how to reorganize their businesses. Enter on-demand staffing for independent hotels.
Protect profitability with your digital marketing spend
Even in the best of times, hotel marketers that most effectively align their digital spending with performance will stay ahead of the competition. That’s doubly true during downturns when demand is constrained, and budgets are limited.
How COVID-19 has sped up hospitality technology
We are entering a new era of where innovations in technology are bringing exciting new possibilities to hospitality. Here’s a look at five of the most important technologies that have emerged as essential for hospitality businesses in a post-pandemic future.
Brett Briseno named DOSM at The Resorts & Residences by CuisinArt
The announcement comes at an exciting time for the property following its recent acquisition by Olympus Ventures.
Lessons learned in 2020 spark new digitalization trends for frontline workers in 2021
Here are four digitalization trends that emerged from the turmoil of COVID-19, each of which are reshaping the corporate culture of hospitality companies and the way managers are engaging with employees and vice versa for the foreseeable future.
Bringing spas back into the hotel equation
Spas have been hit hard in 2020, and this will continue to be the case in 2021; bringing them in from the cold and offering a well focused service at your establishment will do a world of good for both the industry and your clients.
The yoga of revenue optimization and marketing collaboration
Here is a look at how the marketing team can truly help drive revenues with guidance from Revenue Management and a deep knowledge of the hotel’s booking and trends.
Travel photo-sharing isn’t a vanity project; it’s experience sharing
Social media and photo-sharing have greatly impacted the travel experience, and with the ongoing pandemic putting a halt to international tourism, the desire to share journeys with those restricted from travel will only be amplified.
Building new capability in hospitality teams
As hospitality is a service-based industry at its core, it’s our people, our employees who help shape the guest experience and keep those guests coming back. They form the biggest asset to the industry and that’s why it’s crucial to continue investing and growing your people.
Innovative revenue management opportunities through the challenges of COVID-19
Revenue Managers – and all sorts of Sales, Marketing, Events and Operations managers – have had to be more creative in the way they price their products. In hotels, the management team had to adapt, exploring new, innovative revenue streams.
