Thanks to online videos, audio recordings, and interactive learning hubs, you can fill your skill gaps as and when you need to. Here’s how to choose the right ones for your needs.
A definitive guide on hotel SEO to boost website traffic
SEO is so important for your web site traffic. Here is a closer look at how to define your target audience, optimise Google reviews for organic search and build links.
A table for one, please!
As restauranteurs seek new ways to tap into this lucrative and rapidly expanding market of diners, a new study sheds light on the interplay between power, food choices, and crowding in the solo dining context.
Unravelling the mystery of Word-of-Mouth
Word-of-Mouth has been always important for tourism and hospitality, but now it is even more relevant as the hospitality industry emerges from the pandemic. Here’s why hotels need to shift their focus from ‘influencers’ to ‘informers’.
The basics of rapid eLearning for employees
Find out more about rapid eLearning – it’s benefits, some myths dispelled and how to go about implementing a rapid eLearning program.
Are you adapting at pace with your workforce?
If employers in travel, tourism and hospitality think that their furloughed or laid-off staff have just been waiting for their doors to re-open, they could be in a world of hurt as they welcome their customers back. Many staff won’t return. Here’s why and what you can do about it.
4 effective hotel communication strategies in times of crisis
There are myriad ways of communicating with your guests—here are four of the best to use in times of crisis.
Is emotionally intelligent leadership a solution to your labor challenges?
Covid-19 provided hospitality employees with a new lens. They became creative. They became entrepreneurs. They sought out opportunities in different industries. Can emotionally intelligent leaders bring them back?
The future of hospitality sits at the intersection of wellness and travel
Prioritizing wellness has become incredibly important to most consumers after a year of wearing masks, social distancing, and lockdowns. That means when they start to hit the road again — even if it’s for their job — they’re going to look for ways to blend travel and wellness.
Janitha C. Madawala named Group GM at The Thinnai Group of Hotels
The Thinnai Group of Hotels is pleased to announce the appointment of Janitha C. Madawala to the role of group general manager.
