Gone are the days of food wine pairing as we approach an era of guest empowerment. Here are some tips to improve your guest dining experience.
It is one of the innovations pushing the industry forward during the COVID-19 pandemic thanks to its hands-off, socially distanced attributes.
Launching a new course takes great deal of attention as there are numerous things that need to be considered at the implemention stage. Here is a run-down of what to check.
This project took place during the COVID-19 pandemic and illustrates how critical dynamic revenue and marketing strategies are to the financial health of a property no matter what the current industry landscape is or how much owners may have invested into repositioning a property.
All periods of disruption bring new opportunities. It’s the ideal time to set yourself up for a new career direction, learn some in-demand skills and prepare for a resilient industry that will come back more vibrant than ever.
Your property can provide better customer service by implementing a chat facility, but it is clear that there are pros and cons to both AI Chatbot and Live Chat systems. Here’s a closer look at each.
Hotel sky lobbies relieve the ground floor of check in and other hotel amenity functions.
The most effective kind of luxury tourism today is “aesthetic”, “escapist” and “immersive”, and this can be realised through the right social media strategies.