For a brand to have meaning in any useful sense there must be a collection of clear and concise standards which ensure that each user of the brand has the responsibility to deliver a consistent and uniform guest experience.
Why hotel staff are supervised by the management team, but employed by the owners
To a person new to the hotel industry, it may seem a little odd that even though the hotel employees are under the control of the manager, it is usual for most, if not all of them, to be employed by the owner.
Top ten things to consider when negotiating a hotel management agreement
When both owners and operators reach the end of a hotel management agreement negotiation there are always things that potentially could have been done differently – here are the issues to consider going in.
