ehlausanne, Author at Insights
Insights

Customer feedback on hospitality experiences: 5 best practices

Why is asking for customer feedback so important and how can it be done to enhance the customer journey? The findings of a recent research project answer these questions that are vital to the success of any business, especially one based on hedonic experiences like the hospitality sector.

customer feedback
Insights

10 indicators of what recruiters look for in a LinkedIn profile

Recruiters today are increasingly resorting to “cybervetting” – using social media to extract more information about job candidates. Here are 10 indicators of what recruiters look for in a LinkedIn profile that can help better understand the the personality of a potential new hire.

what recruiters look for in a LinkedIn profile
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