People with outside-the-box thinking and unique ideas are able to thrive in this industry and help their employers improve how business is done.
How to promote empowerment in hospitality through servant leadership
Putting people ahead of power is not the usual leadership paradigm most of us are accustomed to, and yet, research is beginning to show that amazing things can happen when leaders decide to make serving their team a priority.
In a world of mobile lifestyles and remote working, what role will hotels play?
While the current pandemic has had an indescribable impact on the hotel sector, its long-term implication is that it has catalysed the evolution of how and where we live and work, with hotels destined to play a much bigger role in our increasingly mobile lifestyles and new work ecosystems.
Frontline service robots: Their role in delivery service
Service robot technologies are rapidly evolving. Here’s a closer look at the advantages, disadvantages and ethics involved in their proliferation.
Remote work trends: what hotel workspaces can offer over co-working offices
By catering to remote workers, hotels become more integrated and connected with the city and neighborhood in which they find themselves and it allows for all of the hotel’s amenities to be optimized and used more efficiently.
Rethinking hotel distribution channels
To stand apart from the crowd, hoteliers must now seek out new distribution channels. Partnerships and affinity-based referencing are options worth consideration.
What can POS data be used for?
Restaurant managers nowadays must be more than just connoisseurs of wine and food, they must also be able to read the wealth of a business through the data, most importantly, the POS data.
Sustainable travel statistics: 6 facts to open your mind
Which key findings and statistics will help inform hospitality and tourism professionals as they recover from the impact of the pandemic and prepare for a more resilient and sustainable future?
7 content marketing tips for every hospitality business owner
An investment in content marketing is so much more than just posting the occasional blog or having an influencer take a photo in your hotel. It’s a marketing approach that requires thought, planning and consistent execution in order to be successful, especially in the highly competitive hospitality sector.
Virtual Reality: an efficient tool for recruiting new talent
Hiring is a science, an art, and sometimes, a balancing act. Are you ready to bring virtual reality (VR) into your hiring process? VR can not only you save time and money, but also improve your hiring talent when hiring talent.
