As booking becomes more competitive and customer acquisition costs rise, it’s time for your revenue manager to maximize profits in a more holistic way.
Using data to identify your most valuable guests
Given their varying levels of loyalty, spending habits, and influence on future bookings, not every hotel guest is equally valuable. Here are some different ways to consider their Lifetime Value (LTV).
Four ways hotels can better compete against Airbnb
To remain competitive and continue to provide guests and staff an experience that will improve the hospitality experience, hoteliers can ditch some of their old-school ways for more digital, forward-thinking strategies.
Why your hotel needs service on-demand
Rather than diminishing hospitality traditions, on-demand mobile services can bring unprecedented convenience, customisation, and comfort to guests while increasing efficiency, feedback, and morale for staff—all of which translate to higher revenue.
