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Indiana Lee
Freelance Technical Writer

About Indiana Lee:

Indiana Lee is a writer and journalist from the Pacific Northwest, who has a particular interest in covering business and workplace issues, social justice and politics.

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ARTICLES

customer service

Transforming stays into cherished memories

Use some of these ideas to kickstart your mission to make staying at your hotel a memory that guests will cherish for years to come.
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Embracing sustainability: green hotel renovation strategies

A renovation might be a big undertaking, but making sustainable upgrades is well worth it in the long run.
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6 ways hotels can keep guests and employees safe

It’s not nice to think about the safety issues that could affect your team or the guests that call your hotel home, but preparing for the worst is necessary.
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Optimizing your hotel’s online presence: SEO tips for improved visibility

Search engine optimization (SEO) best practices can help you reach the right audience, putting your hotel in front of the eyes of those most interested and willing to book.
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