eHotelier logo
Indiana Lee
Freelance Technical Writer

About Indiana Lee:

Indiana Lee is a writer and journalist from the Pacific Northwest, who has a particular interest in covering business and workplace issues, social justice and politics.

Contact Details:

Company:

Location:

LinkedIn:

Connect

Website:

ARTICLES

Thoughtful Refund Policies

Elevating hotel guest comfort through thoughtful refund policies

Hotel cancellations happen. What really matters for those in the hospitality industry is how they are handled when they do.
Read more

Crafting a unique brand identity through heritage hotel uniforms

By working with heritage brands to create your hotel’s uniforms, you can connect the hotel brand to the story of the heritage brand, helping you both connect better with your...
Read more

How small boutique hotels can astonish their guests

Unlike chain hotels, owners of little boutique hotels have the space to go the extra mile to impress their guests and create an experience they’ll never forget. These tips will...
Read more
guest expectations

Evolving hospitality: meeting guest expectations in a transforming world

Meeting guest expectations when they’re always changing isn’t an easy task. Here's a blueprint of the best practices for creating personalized guest experiences that cater to their unique needs and...
Read more