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Dr Michael Toedt
Founder
dailypoint

About Dr Michael Toedt:

Dr. Michael Toedt is one of the most renowned experts in the field of Big Data and CRM. His professional life to date can be divided into two areas: First, his goal was to take over his parents’ hotel business. After two specialist training courses and experience in the star gastronomy sector, he studied business administration with a focus on the hotel industry. In 2000, he started his second career in the field of CRM at the Schörghuber Group of Companies, and in 2005 founded Toedt, Dr. Selk & Coll. GmbH. Since then TS&C, today known as dailypointTM, has made a name for itself as a software company and think tank for data-driven management. Michael Toedt wrote the CRM guide of the Austrian Hotel Association and in 2015 the book “Big Data” was published, which has since become a standard work. He wrote his doctorate in 2016 on the influence of communication on sales figures in the luxury hotel industry.

Contact Details:

Company:

dailypoint

Location:

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Website:

http://www.dailypoint.com

ARTICLES

Big data white paper

Big data – Big business

Data is the new oil. But why are hotels not using it right?
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tech update

Now is the time for a restart in hotel tech

It is time to review, question and rethink the entire IT stack to define a new strategy: one that puts the guest, not the property, at the center of everything.
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PMS migration risks

Upgrading hotel PMS to cloud – Look before you leap

Migrating your PMS to the cloud could be one of the best moves your hotel groups ever makes. But, like all major projects, you need to approach with caution. Here...
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Data privacy matters in the hotel industry

Adopting the right approach to data privacy is vital for the hotel industry, where trust and loyalty are critical sources of repeat business and reputation-building.
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