Anna Randow
Partner & Director of Global Sales
Bookboost AB
About Anna Randow:
Anna brings the business forward by expanding the portfolio with innovative and forward-thinking hospitality brands. She’s a global citizen, a passionate traveller and a hotel nerd.
Contact Details:
ARTICLES
5 guest segments every hotel group should be using in their email campaigns
Last month your team sent a summer promotion to all 15,000 contacts in the database. Same subject line, same offer, same message for everyone
The guest journey secrets small hotels don’t want you to know
If there is one thing we’ve learned from thousands of hotels is that a good hotel guest journey implementation makes a complete difference for the guest experience.
Guest Communication Playbook: 5 Tactics for Multi-Property Hotel Groups
Managing guest communication for hotel groups is tough. The bigger the brand, the more complicated it can get.
4 pre-arrival communication mistakes that hurt guest experience
Pre-arrival communication is one of the most overlooked yet powerful stages of the hotel guest experience.