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IRIS
Food and Beverage Ordering
IRIS

IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, working with many of the world’s leading chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.

About IRIS:

IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, working with many of the world’s leading chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.

IRIS empowers Hotels and F&B leaders to do what they do best: increase revenue, look after their teams, and provide an outstanding customer experience.

Their flexible hospitality platform enables hotels and restaurants to provide a truly digital ordering experience to their guests, making it easier and faster for guests to browse, order and pay for items and services across multiple outlets.

Since 2010, thousands of hotels on every continent across the world have used IRIS’s mobile, tablet and web app technology to boost additional revenues by 20%-40% on average.

IRIS solutions are built with hotels and restaurants at the heart of what we do, enabling hoteliers to reach and engage with their guests in a way that suits them, drive average guest spend, and free up staff time with automated processes.

Over the last 12 months several new features have been released to strengthen the capabilities and value that mobile ordering offers operators and guests.

BEST FOR:

Hotel groups (multi-tenanted and multi-outlet) and independent hotels

Contact Details:

Company: IRIS

Location: London, UK

Founded: 2010

Website: https://www.iris.net

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FEATURES

  • Mutli-tenanted and multi-outlet
  • Staff tips & gratuities
  • Calorie display
  • Multiple prices on items
  • Attribute filter
  • Advance ordering
  • Call waitstaff
  • Split bill
  • Discounts & promotions
  • Time slots & item lead times
  • Pay at Table
  • Open Tab
  • Messaging facility to guests and staff

DEPLOYMENT

Cloud

SUPPORT

FAQ, Email, Phone

TRAINING

In Person, Live Online, Webinars, Documentation, Videos

ARTICLES

IRIS

Mastering mobile ordering: 10 best practices to drive ancillary revenue and free up staff time

As hotels navigate continued pressure on rooms revenue, F&B has firmly stepped into the spotlight as one of the most powerful drivers of ancillary income.
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IRIS

The Landmark London partners with IRIS

IRIS, the leading provider of digital F&B and guest experience platforms has been selected by The Landmark London, one of the capital’s most iconic luxury hotels
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IRIS

IRIS wins Travolution’s Champions of Mobile Award 2025

IRIS, the leading provider of digital F&B and guest experience platforms, is proud to announce that they have won the Champions of Mobile Award at the Travolution
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IRIS

IRIS reveals latest hospitality mobile ordering trends following 42% year-on-year increase in orders

IRIS, the global provider of mobile F&B and guest experience platforms for the hospitality sector, today reveals key insights into guest’s changing mobile ordering
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AUTHORS

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VIDEOS

IRIS - Manage more orders & drive revenue

IRIS - Elevate the guest experience

IRIS - Serve more guests with fewer resources

IRIS Hotel Guest Apps

IMAGES

Mobile
Mobile
iRIS poolside ordering
IRIS poolside ordering

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