Regent Jakarta will be part of Mangkuluhur City, a mixed-use development comprised of this luxury hotel, serviced residences, and business offices.
The importance of empathy in customer service
The best way of influencing a customer or a colleague, is through not influencing them at all.
Philippe Le Bourhis named GM of rebranded Pullman Bangkok Grande Sukhumvit
Philippe Le Bourhis brings over 20 years of international experience at various Accor properties across Southeast Asia, with most of this time spent in properties in Indonesia and Thailand.
Anthony Ha named new GM of Hyatt Regency Suzhou and Area Vice President
Ha began his career with Hyatt in 1986 at Hyatt Regency San Francisco, and after working at various hotels in mainland China, Hong Kong and Micronesia, he rejoined the Hyatt family in February 2011.
Frasers Hospitality appoints Mak Hoe Kit new Chief Investment Officer
Hoe Kit joins Frasers Hospitality from private equity fund manager Northstar Group, where he was the Executive Director (Real Estate) for the South East Asia region.
Mok Kok Meng new General Manager at Sedona Hotel Yangon
Over the past ten years, Mr. Mok worked with the Accor Group where he managed and helped to open several properties under the Sofitel brand.
Wanda Realm Dongying celebrates opening
Wanda Realm Dongying, the 76th hotel owned and managed by Wanda Hotels & Resorts, is the 29th Wanda Realm hotel to open in China and the 40th hotel property to be wholly owned and managed by Wanda Hotels & Resorts.
Hotel franchising set to increase by 50 percent over next five years
CBRE says this is a result of owners wishing to retain operational control and maximise returns as hotel companies continue to focus on asset light strategy.
Marriott’s #LoveTravels campaign targets Latinos
New portrait and video series features Latino influencers Diane Guerrero, Diego Boneta, and Boyce Avenue.
Guests willing to disclose personal information on hotel apps — if benefits are clear
Research conducted at the University of Houston Conrad N. Hilton College of Hotel and Restaurant Management indicates that more than one-third of guests are willing to disclose personal information on hotel apps—if they meet certain criteria.
