After completing a degree in Hotel Management in the UK, Bergvoll took on management roles in Norway, Lithuania, Oman, South Africa and most recently in Estonia and worked among others for the Carlson Rezidor Group.
Vantage appoints Natalie Stone as Regional VP of Development
Stone will be responsible for the growth of Vantage’s midscale to upscale offerings of Lexington by Vantage and Jameson Inn in Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, Ohio, Oklahoma, Texas and Wisconsin.
Adrian Messerli appointed General Manager at Four Seasons Resort Seychelles
Messerli’s promotion follows a succession of global postings within Four Seasons, with positions held across North America, South America, the Caribbean, Europe and the Middle East.
Manage the service experience to achieve customer satisfaction
Attending to guests in a timely and professional manor is integral to deliver good customer service, however, the reality may not be so simple. Here are the areas to manage to avoid service failure.
The Chongqing Marriott now open in southwest China
With 341 well-appointed rooms located on the 30th to 48th floor of one of the city’s landmarks, Guorui Centre, the Chongqing Marriott Hotel overlooks a scenic area in the city and is close to business activities.
Park Inn by Radisson Bucharest Hotel & Residence opens in Romania’s capital
The 210-room hotel’s facilities include a lobby lounge & bar, an all-day-dining restaurant, 4 meeting rooms and a reception area.
The Gwen, A Luxury Collection Hotel, Chicago opens in historic Mcgraw-Hill building
Located in one of the rare standing landmark buildings of Art Deco-infused architecture, The Gwen is poised to deliver a new level of luxury, with a Prohibition Porter mixologist, Artist’s Table dining experience and open terraces that overlook the Chicago skyline.
Aloft launches in Germany with two new hotels
Aloft Munich and Aloft Stuttgart celebrate openings with a Rolling Stone Germany talent discovery competition.
Why mobile apps have the advantage in hotel guest engagement
One of the most compelling reasons to develop an app is that it can take advantage of features on the phone that mobile websites cannot.
Destination weddings gaining in popularity
Couples are expressing their creativity through unique locations and events, as destination weddings become more affordable and stress-free.
