Following launches of its hotel residence brand Capri by Fraser in Asia Pacific, Frasers Hospitality is taking it global with the launch of two new Capri by Fraser hotel residences in Germany and one in Spain.
AccorHotels announces new General Manager appointments in Australia
Eight new general managers have assumed positions in Pullman, ibis, ibis Styles and Mercure properties around the country.
Hilton Asia Pacific strengthens leadership team with four new appointments
The promotions and appointments, all of which internal are Ben George – senior vice president, sales and revenue management, Asia Pacific, Michael Slaton – vice president, finance, Asia Pacific, Rupert Hallam – vice president, sales, Asia Pacific and Stephen Russell – vice president, operational effectiveness, Asia Pacific.
Michael MacLeod appointed Director of Sales and Marketing for Gateway Canyons Resort
Prior to joining the Gateway Canyons team, MacLeod most recently served as director of sales and marketing at Riviera Palm Springs within the Noble House family.
Deborah Cerrato named Corporate Controller for Benchmark
Deborah Cerrato was previously director of finance/controller for Hilton Hotels Corporation, serving at properties in Houston, Texas, Bakersfield, California, and Springfield, Oregon.
Marcel van Aelst steps down as President of Hotel Okura Amsterdam
On the day of his departure, Marcel van Aelst was made an Officer in the Order of Orange Nassau and received this honour from Amsterdam Mayor Eberhard van der Laan.
Virgin Hotels New York City breaks ground
Sir Richard Branson marks the event by burying a time capsule on site containing mementos from Virgin company moments in New York.
Fast food restaurants are where food trends go to die
If you want to continue to excite and delight with your F&B offerings, you have to stay ahead of the adoption curve.
Customer experience evaluations show cultural bias
New research finds significant differences in customer expectations across the globe, with Japanese setting the bar for high standards and South Americans easiest to please.
European elite loyalty members not all that loyal
Elite loyalty members often participate in multiple airline and hotel program, and they aren’t afraid to shop around in search of the best deal.











