Education

Housekeeping is the core of the hotel

Housekeeping is much more than toilet brushes and bed making undergraduates at the Edge Hotel School at the University of Essex and Wivenhoe House’s housekeeping staff were told by a panel of experts during a session presented by the UK Housekeepers Association (UKHA).

Housekeeping session at Edge Hotel School
Insights

What makes a great hotel – and a great hotelier?

By Professor Peter Jones: Hotels are complex businesses; they rely on all of the integral and interconnecting parts working all of the time. This can only be achieved when the hotel has a great team who have ownership and empathy with the business.

EHV1
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