Insights

The fight against the OTAs starts at check In

Taking the time to develop and maintain guest relationships is the best tool any hotelier has against the OTAs. If handled successfully, the commissions paid to the OTAs can be a one time customer acquisition fee and the hotel now owns the relationship and any future reservations from that guest.

Check in
Properties

Eastin Grand expands into Indo-China

Eastin Grand Hotel Saigon becomes the third operational Vietnamese property, with another 8 properties under development in the country and the second flagship Eastin Grand Hotel after its sister hotel Eastin Grand Hotel Sathorn Bangkok.

Eastin Grand Saigon Deluxe room
Global News

Marriott premieres its first original film

Shot entirely at The JW Marriott Los Angeles L.A. Live, TWO BELLMEN is available worldwide on multiple platforms, including digital, in limited theatrical release, and in JW Marriott guest rooms.

Stunts TWO BELLEMEN
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