The Knowcross platform has been integrated with the hotelÕs Property Management System and is used extensively by 441 staff members.
Knowcross ops platform brings productivity solutions to seven NYC boutique hotels
Arlo Hotels, Gansevoort Meatpacking, SIXTY Hotels, and The William Vale have partnered with Knowcross to the properties increase internal efficiency and provide a higher level of customized experiences for guests.
KNOWCROSS adds new social feature to KNOW Mobile service
The feature will compile and analyze data from each guests’ public social media handles, allowing hoteliers to identify and anticipate the needs of their guests, and ultimately, provide a never-seen-before level of personalized customer service.