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dailypoint
Customer Relationship Management Systems
dailypoint

dailypoint™ is the leading Data Management and CRM platform for demanding individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or WiFi and automatically creates a central and consolidated guest profile.

About dailypoint:

dailypoint™ is the leading Data Management and CRM platform for demanding individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or WiFi and automatically creates a central and consolidated guest profile. In 350 steps, the data is processed and enriched by means of artificial intelligence (AI) to create a guest profile like never before.

The cloud-based SAAS solution consists of 16 modules and is complemented by the dailypoint™ Marketplace with almost 200 solution partners. dailypoint™ not only offers measurable marketing, but also covers the entire customer journey and thus supports all departments within a hotel. The integrated Privacy Dashboard is also the central element for the technical implementation of the GDPR.

dailypoint™ is headquartered in Munich, Germany and is sold and supported worldwide directly or through its distribution partners D-EDGE and XNProtel.

dailypoint™ consists of three interrelated areas: the dailypoint™ Data Management Platform, the CRM & E-Marketing Suite and Loyalty. Within these three areas dailypoint™ offers 16 modules:

  • Data Laundry
  • Profile Engine
  • Website Connect
  • Privacy Dashboard (GDPR)
  • Campaign Manager (CRM)
  • Voucher System
  • Loyalty Program
  • Event Calendar
  • Online Reputation Management
  • Wallet
  • Booking Manager
  • Message Center
  • Analytics
  • SmartWireless
  • Basic Sales
  • Smart Lists

BEST FOR:

Hotels
Resorts
Central Data Management

Contact Details:

Company: dailypoint

Location: Munich, Germany

Founded: 2005

Website: http://www.dailypoint.com

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FEATURES

  • Data Laundry
  • Basic Sales
  • SmartWireless
  • Analytics
  • Message Center
  • Booking Manager
  • Wallet
  • Online Reputation Management
  • Event Calendar
  • Loyalty Program
  • Voucher System
  • Campaign Manager (CRM)
  • Privacy Dashboard (GDPR)
  • Website Connect
  • Profile Engine
  • Smart Lists

DEPLOYMENT

Cloud

SUPPORT

FAQ, Chat, Email, Phone

TRAINING

In Person, Live Online, Webinars, Documentation, Videos

ARTICLES

Post pandemic hotel priorities

Top priorities for hotel CEOs in a post-Covid world

The hospitality landscape continues to evolve at an alarming rate – and unless hotel CEOs take action to identify and implement the right changes, their hotels are unlikely to make...
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How technology can support changes in hotel guest expectations

New White Paper, written by Dr. Michael Toedt, examines why it’s so important for these tech changes to happen and why the change management process must be led from the...
Read more
revenge travel

Is your hotel tech stack ready for ‘Covid revenge travel’?

Post-COVID guest desires, needs and expectations have evolved in a very short period of time – and only hotels that can meet them will survive in this highly competitive environment....
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Data management white paper

New White Paper: Why the PMS is long overdue

A new White Paper, written by Dr. Michael Toedt, examines why centralizing the Property Management System (PMS) is a flawed approach when evolving the tech stack.
Read more

AUTHORS

IMAGES

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