How artificial intelligence is changing the hospitality industry.
Hotel industry veteran Judy Cassidy is joining Travel Outlook as Senior Sales Executive.
Demand for workers has never been higher, yet universal labor shortages persist, causing problems for hotels, despite the sharp rise in travel.
Travel Outlook, the Hotel Call Center as a Hotel Profit Center, announces an expansion of the hotel sales training of its reservations specialists provided by the Kennedy Training Network.
Why today’s travelers place automation over personalization.
Bella is the hospitality industry’s first AI-powered voice assistant, purpose-built to reduce fixed-labor costs with a distinct human touch.
How high labor costs are taking a toll on the hospitality industry.