Sophie Seeger, Author at Insights

The spoken word: how the lack of soft communication skills is impacting our hotel management graduates

The challenge hospitality education faces is to find an appropriate blend of practical skills, academic achievement, and also interpersonal professional behaviours. Creating this balance will require hospitality educators to add soft skill competencies to further enrich the study of hospitality in higher education, and provide the sought after graduates the industry is demanding.

soft skills
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