It’s important to understand what types of chatbots are out there and which one best suits your organization.
Automating guest communication? Chatbots are just the tip of the iceberg
Once we reach the post-pandemic era, newly implemented technologies will become the new norm. Taking an early digital leap will set your property ahead of your competitors when things take off again.
5 ways hotel listening tools can help today
As the global landscape is constantly changing, so are guest expectations. It is more important than ever to employ hotel listening tools to know what your guests are experiencing at your property.
Google Reviews are back – how does this affect my hotel?
Now that businesses all over the world are slowly opening their doors again, the Google Reviews has been re-enabled and are gradually coming in again. Let’s look at what happened, why, and how you can maximise this important review source.
