Insights

Competing with short-term rentals for leisure and small groups

What can hotels do to take back market share from the rapidly growing short-term rentals sector? If you apply these principles to both single-room leisure transients and multi-room leisure groups, you will undoubtedly win over more guests who otherwise would go elsewhere.

short-term rentals
Insights

Tech doesn’t replace but supports guest communications

There’s a lot to consider adding to your tech stack even after everything that you’ve already done to pivot in the face of the coronavirus. You’ll need a thorough assessment with the overarching goal of having the technology do wonders in the background so that your team isn’t bogged down by the minutia and can focus on the flawless service delivery for those visitors already onsite.

guest communications
Insights

Five tips for the summer after Covid

Now is the time to re-examine your core strategies and take a hard look at your plans for the long-term, as real recovery is coming, and those who prepare will reap the appropriate rewards.

post covid travel