An aerial video can be an excellent way to market your property, but before you ask your neighbor’s kid to pop his GoPro camera onto his Radio Shack Vektor, there are a number of issues and regulations that you need to be aware of.
Win your guests’ hearts with one word
Don’t overlook this simple and important phrase for you to train your staff in its effective use.
Indonesia is the hospitality industry’s next “China”
Insights from Maria Taylor, Regional Vice President of Southeast Asia at TravelClick.
How the hotel industry is cutting out the mid-tier
We are going to witness a depletion of hotels in mid-tiers with luxury properties thriving on emotional drivers and true branding while all others slowly shift towards a no-frills model.
Housekeeping or loyalty points, you decide
Whoever thought this up in the corporate headquarters should be given a pat on the shoulder for a good attempt at solving our industry’s current woes…and then promptly taken out back to the whipping shed.
What would Churchill advise for your hotel?
Revisiting some of Churchill’s most famous quotes, let’s try to think of how they could be repurposed as a rally cry for our current hospitality industry.
Technology’s increasing impact on hospitality
Hospitality and technology will only become more intertwined as time goes on, so a thorough understanding of the latter will serve you regardless of your career trajectory.
Why it pays to belong – why there’s never been a better time to join an association
For most independent hoteliers, the decision to join an association such as Leading, Preferred, Small Luxury or Relais & Chateaux is a critical and complex decision.
Understanding the Millennial approach to hotel selection
It is important to make sure we’re prepared for when the bulk of millennials reach the age where they are traveling regularly for business and leisure.
Can Hilton break the OTA stranglehold through advertising?
If the hotel empire is going to strike back against the OTA onslaught, it is going to take more than just one or two forays into the advertising galaxy.