Investing time and resources into making your hotel’s back office or break room more appealing and welcoming can have significant benefits for both staff morale and performance.
7 tips for procuring contractors for a hotel
It might feel like procuring contractors for a hotel is a bit of a minefield, but luckily it’s one you can learn to navigate with time and experience. To avoid even the smallest of dilemmas, take these tips on procuring contractors onboard and you’ll keep your hotel running smoothly and avoid any hiccups in the guest experience as well.
10 stunning (but simple) additions to your hotel lobby that will give it the “wow” factor
Since your lobby can have a significant impact on how your guests view their stay, it’s vital that owners invest in its overall look. You don’t need a major renovation, as the smallest additions make a big difference.
5 advances fundamentally altering commercial real estate
We will take a look at what modern advances are having an impact in this sector right now and what their impacts are.
The importance of promoting diversity, equity, and inclusion in the workplace
Businesses that embrace DEI policies and working practices reap a range of benefits, and are better positioned to thrive than rivals that sideline the progressive ethos and ideals these underpin.
4 different ways to make tipping fair in your hotel
How do you make tipping fair in your hotel when guests are served by so many employees across so many departments?
Best practices for effective hotel contact center management
Ever thought about how you could make your hotel contact center work better for you? Here’s a complete guide to effective hotel contact center management.
5 staffing issues that point to problems in your hotel’s onboarding process
Hotel staff is among the least engaged staff members in any industry, it also doesn’t help that hotel staff aren’t trained appropriately because managers expect new hires to leave shortly after.
5 logistics challenges your hotel may soon face and how to manage them
The right logistics management strategy can get customers what they need for a decent price. Even if this sounds impossible, you can tackle cost challenges by picking away at small problems and focusing on convenience. Your customers will pay extra for a good experience.
10 top tips for managing supply chain logistics for hotels
You need a well-managed supply chain to run a successful hotel, as the industry has an extremely complex supply chain filled with a large inventory, holding costs, and perishables.
