According to researchers at The Hong Kong Polytechnic University, high quality mentoring, may be an “effective human resource strategy” for tackling various job-related issues in the hotel sector.
Hotel management agreements: Why block the owner’s sale to manager’s competitor?
The relationship between an owner and a manager is an intimate one, where a significant quantity of confidential information passes between the parties on an ongoing basis.
What does mobile check-in really deliver?
As an industry, we need to recognize not only the promise of mobile check-in, but also the challenges it helps uncover.
Top 5 secrets to building a successful hotel multichannel marketing campaign
How do you engage today’s multi-device, multi-channel travel consumer and inspire a direct booking? This question fuels hotel marketers’ digital strategies and marketing dollars.
Serving up revenue management strategy in four courses
Here are the four main courses of revenue management and why they are so important to a hotel’s revenue strategy.
Why OTAs are a necessary evil
All hotels should be listing their rooms on the OTAs, no matter their opinion on the sites’ business practices or revenue model.
Sustainable hotel practices make for a flourishing hotel business
In the eyes of your guests, wastefulness means a lack of commitment to sustainability, which translates into not having the same ideals as them. People choose to spend their money on things that are in alignment with their ideals.
How many stars – do we need a new rating system?
As Australia readies itself for a new lease of life in its ultra-luxurious hotel sector, the industry is debating whether it needs a new rating system to cater for this new era of development.
Selling your hotel’s distressed inventory should be stress-free
When your stressed hotel inventory meets last-minute bookers online, it can be, frankly, very stressful. A reliable hotel channel manager can help alleviate the frantic feeling of selling those final rooms online.
Hotel management agreements: Why include an area of protection?
It is relatively standard for an Owner to request a Manager to agree not to manage another hotel within a specified radius of the subject hotel – here are today’s common practices.