How can hoteliers use some of the learning in success stories such as Uber and Grab and apply them to our hospitality ecosystem to make us better? The answer lies in ease of use for the consumer, from booking to checkout.
What do MMA and forecasting have in common?
Like MMA, forecasting is an art form that morphs in real-time. There are triggers and clues to help guide you. Regardless of how well you prepare or how strong your team is: if you do not recognize change immediately you will lose
How to ”Netflix” your hotel’s revenue culture
The biggest barrier for the creation of a revenue culture is: rigorous tasks and static meetings.
What teenage years and revenue management have in common
Just like teenagers require role models, Revenue Managers also require a mentor/coach.
What Tinder and hospitality distribution have in common
Look at yourself through your guest eyes and ask yourself: Would I date myself? Can I find myself? Is this the best I can possibly be?
2019 Predictions — The Digital Native
Not only are digital natives faster and more data driven, but because of their use of tech they will drive a much needed tech (r)evolution in hospitality.
You could argue 2018 was a confusing year
It’s that time of year – what predictions did we get right for 2018, and what are the next ‘big things’ heading our way this year?