We know that managing a team remotely is fraught with both technical and interpersonal complications. Here are suggestions to make sure you’re successful at it.
Leadership soft skills: Cultivating a human-centric company culture
It is time to focus on ways of developing leadership soft skills to inspire greater engagement, loyalty, productivity and enhance overall business performance.
Unveiling the harsh reality of overtourism
Given the challenges caused by overtourism, some innovations are emerging that could shape the future of travel and create a sustainable paradigm that balances the needs of both destinations and travelers, paving the way for a more inclusive and responsible travel experience.
Top 5 most in-demand soft skills of 2023
Employers value skills over experience. By paying attention to in-demand soft skills, you can be sure to remain in-demand among employers.
New tourist flows and how to navigate them
To better prepare for challenging times, here are some innovative solutions to help hospitality businesses embrace inevitable upcoming changes and thrive.
Opportunities for tourism due to post-pandemic travel triggers
New values of travel are opening up important opportunities for hoteliers and DMOs to create innovative and engaging offers based on quality rather than quantity of travel demand.
Managing the talent gap: Sparking passion for hospitality in Gen Z
We need to change our thinking as hospitality managers to attract new, young talent to an industry that has been bruised and battered by the pandemic. Hoteliers should take this opportunity to rethink our approach to talent.
Customer feedback on hospitality experiences: 5 best practices
Why is asking for customer feedback so important and how can it be done to enhance the customer journey? The findings of a recent research project answer these questions that are vital to the success of any business, especially one based on hedonic experiences like the hospitality sector.
Crisis management preparedness: New innovation strategies
Here are some fresh ideas for surviving future crises in the hotel business.
The 7 components of designing a hotel concept
The hotel concept story defines the role of a hotel as well as its aspirations. In other words, your story should convey why guests should stay at your property, beyond just getting a room and breakfast.
