Let’s take a closer look at how to use delegation to be more productive, to grow your own abilities and to develop others.
Why teaching accounting in hotel school is a waste of time
What our leaders need from school is a basic understanding of the business of hotels. What makes them tick financially and operationallyÑnot finance and accounting courses.
Fixed/variable costs and room revenue management
When you think about your selling policy as it relates to last-minute inventory, make sure you have a good handle on the real variable costs to sell those last-minute rooms and donÕt be confused by big fixed cost per room stickers.
Hospitality financial leadership Ð ‘Catch Me If You Can’
A willingness to get it wrong is more important than being right.
The OTA distraction Ð pushing rather than pulling
How much of the increased RevPAR in the last 10 years is due to the OTA effect? And what effect has that had on hotel profits, that left to our own devices, would not have materialized without the OTAs?
Two degrees of separation: know the skills of your hotel staff
Attracting skilled people to hospitality for non-service positions is not easy, so use the resources you have that are close to you and discover what hidden talents, experience, and education you might have right under your nose.
How to stay on top of your hotel’s monthly financial circle
A hotel’s financial window opens and closes each month giving you 12 opportunities each year to re-set and discover what worked and what did not work.
Average Length of Stay: how and why you need to record it
Fewer arrivals and longer stays equal lots of good things for your hotel operation and profit.
A global perspective on revenue management
Global is a big word and now that we have your attention I want to define global in a hotel setting. Global refers to all sources of revenue and their corresponding profit picture.
How $40k worth of dinner plate covers taught an invaluable lesson
How this $40k dinner plate learning lesson that taught more then just a lesson in ordering